Making the switch from our prior biller of several years was both an emotional and stressful task for our group. However, Gerrick and the rest of the team promised to make the transition as smooth as possible and followed through completely. Just after the first audit/follow-up financial meeting, we were pleasantly surprised to see the additional revenue stream as well as point-by-point comments on billing errors (predominantly underbilling in our case) we had been making for years. The APS team constantly updates and educates us on any new changes in billing/coding that are happening or will be happening. They are readily available to follow up on our requests or answer any questions. We are approaching our one-year anniversary since converting to APS and have no reservations about making the switch, and would highly recommend them to other potential groups seeking a new biller.
Mountain View, CA
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